After-Hours Contacts

 

 

How does my hire truck work? Read more 


Check out the link below to see all of the videos on how to drive, refuel, use lifters and ramps below:

https://www.1300truckhire.com.au/support-centre/how-to-use-your-truck 

 

 

How do I return my hire vehicle? Read more


Returns

Vehicles must be returned as per your rental agreement contract. If you wish to extend, please contact the offices at email/sales)(1300truckhire.com.au or 4032 3448. Please note if the vehicle is not in use but has not been returned to 1300Truckhire it will remain on hire.

 After-hours Returns

Please park the vehicle out the front of our office. The key drop box is located on our front door.

 

I have been in an accident what happens next? Read more


1300 Truckhire Insurance

Single Vehicle Excess (one vehicle involved in an accident) = $2500 excess

Standard Vehicle Excess (more than one vehicle involved in an accident) = $750 excess

Tyre Damage: The hirer assumes all responsibility for tyres.

Vehicle Damage: The hirer assumes all responsibility for the vehicle damage.

 If you have been involved in an accident please see the Motor Vehicle Claim Form below to be completed and emailed to email/accounts)(1300truckhire.com.au

Hire-Vehicle-Claim-Form.pdf

 

 

Emergency Contacts

Please Note : If no fault is found or it is classified driver/operator error the hirer/driver will be charged fees accordingly.

 

Truck After-Hours Contacts

  

RGM Maintenance Cairns – Portsmith (Mitsubishi trucks) Read more


RGM Maintenance Cairns – Portsmith (Mitsubishi trucks)

Address: 63-67 Aumuller St, Portsmith, 4870

Contact during office hours: 4080 7500

Contact after hours: 0408 685 174

 

Ireland’s Isuzu Service – Cairns (Isuzu trucks) Read more


Ireland’s Isuzu Service – Cairns (Isuzu trucks)

Address: 227 Mulgrave Rd, Cairns, 4870

Contact during office hours: 4052 3644

Contact after hours: 1800 947 898

   

The hire truck needs a tyre or I have a puncture  Read more


Bridgestone Service Centre Cairns:

Address: 167 Lyons St, Cairns, QLD, 4870

Contact: 4231 9454

 

I have a flat battery or need a new battery for the hire vehicle Read more


Battery World Cairns:

Address: 297 Mulgrave Rd, Westcourt, QLD, 4870

Contact: 4051 6677 (24hr number) 13 17 60

  

The lifter on the truck isn't working or having problems Read more


MechTek

Address: 3/5 Bramp Close, Portsmith, 4870

Contact: 4035 5520 & +61 (0) 418 515 891

 

 

Depending on your location emergency services may not be available on weekends or public holidays. In this case please email email/sales)(1300truckhire.com.au with your information so we can arrange services required and we will contact you as soon as emergency services reopen.

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